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THE ORGANIZATION	AFTER SALES SERVICE	TRAINING SERVICES	MAINTENANCE AND SUPPORT PLAN	UPDATES
OBJECTIVES	CONSULTANCY	MAINTENANCE AND SUPPORT	PREVENTIVE MAINTENANCE	THE LEVEL OF AVAILABILITY

PACE TECHNOLOGY, a dynamic company has been recently established in Islamabad by a team of dedicated professionals in the field of computers and communication. The infusion of computer technology in Pakistan in recent years has been tremendous but there has been little emphasis on its proper application to enhance inter-office productivity. Pace Technology is engaged in providing sales (computers, printers and Accessories) servicing, Maintenance for all kinds of computers, local Area Networking and computer connectivity. Pace Technology provides total solution to the computer Users in the area of Software, Hardware and Local Area Networking, connectivity to Mini, Mainframe and Gateways to Other LAN or WAN. It is a solution oriented Company, that has in-depth Knowledge and many years of valuable work experience in such diverse areas.

At PACE TECHNOLOGY we are committed to help you get the most of your business .We study the needs of the client organization, the environment of the systems, issues such as expandability, costs, maintenance, and provide solutions that best fit the requirements of the organization. Our objective is to keep pace with the leading edge technology by introducing the latest technology in the form of faster machines and advanced concepts of data processing functions. Pace Technology is fast building its reputation by providing cost effective and efficient after Sales Service Support. Our objective is too provide customers with a complete information system, which includes: Quality hardware backed with solid support.

PACE TECHNOLOGY is continuously endeavoring to set par excellence standards of standards of after Sales Service and maintenance from offices in Islamabad. All installations are backed up with full one-year warranty and subsequently by a comprehensive maintenance package. We cater for repair and maintenance package. We cater for repair and maintenance of all kinds of microcomputers, networks and peripherals.

We at Pace Technology offer consultancy on a turnkey basis in the field of Data processing and Database Management. The service includes system engineering, system design and software development. Our pre-sales consultancy and expert advice has the capability to benefit every field of customers in the implementation of the right computer system. We believe that each customer is a long-term business partner and strive to meet their requirements promptly and professionally.

Training is an integral part of any organization that needs its human resources developed. Pace technology with its expertise and knowledge combined with the professional approach can help you master computer skills in various languages and application software. We offer a comprehensive on-site training program in the following areas:

A host of private sector organizations that have not been listed above have also benefited from our team.

After Sale support is an essential part of the over all system solution. Pace Technology offers a comprehensive hardware and software maintenance program to ensure smooth running of the system after installation.

Pace Technology in conjunction with its principals will perform all necessary hardware and software Maintenance services for the quoted computer system during the warranty period and subsequently under annual maintenance contract. The maintenance services will include the following tree categories.

Preventive maintenance will be performed periodically on quarterly basis and will include all cleaning Lubrication, inspection, testing, alignment and replacement of parts necessary to minimize equipment Failure and extend its useful life.

All hardware engineering fixes and updates supplied by the manufactures of the quoted equipment will be installed with approval from the customer, likewise, all software updates will be implemented by Pace Technology.

Pace Technology in conjunction with its principals will guarantee ninety percent of the quoted essential equipment Uptime. Uptime is the period during which the essential equipment of the computer system is fully operational that is calculated on a maximum of 8 hours per day, 5 days per week and 52 weeks per year basis. Extended uptime can only be committed if the customer agrees to meet the necessary conditions and pay the extra charges.